Privacy Policy

Updated: May 14, 2025

Effective date: May 14, 2025

We highly value user privacy. When you use our services, we may collect and use your personal information and user information (hereinafter collectively referred to as "Information"). This Privacy Policy aims to explain to you how we collect, use, share, store, and manage this Information during your use of our products and/or services, as well as the ways to enforce your rights related to your personal information. Please read this policy carefully, paying particular attention to the bolded or underlined sections . By clicking "Agree," you acknowledge that we collect, use, share, store, and manage your relevant information in accordance with this Privacy Policy (including updated versions).

This Privacy Policy is closely linked to the products and/or services you use. We recommend that you carefully read and confirm that you fully understand its contents before using the products and/or services. If necessary, please make appropriate choices based on the guidance in this Privacy Policy. We will strive to use concise and clear language to describe the technical terms and concepts used in this Privacy Policy for your ease of understanding.

Explanation for minors:

If you are a minor under the age of 18, please read this policy with the accompaniment of your parent or legal guardian and make your choice under their guidance.

If you are a minor under the age of fourteen, please use this product only after obtaining the consent of your parent or legal guardian to this Privacy Policy.

If you are a parent or legal guardian of a minor, please ensure that the minor under your guardianship has used this product with your consent.

If you have any questions or other concerns after reading this policy, please contact us using the contact information provided in this policy. We will respond to your questions as soon as possible.

Contact email: sanaychouchi1993@outlook.com

Table of contents

I. How Your Personal Information is Collected and Used

II. How to use cookies and similar technologies

III. How to share, transfer, and publicly disclose your personal information

IV. How to protect your personal information

VI. Manage, view, or delete your personal information

VII. Protection of Minors' Information

VIII. How this policy will be updated

IX. How to contact us

I. How Your Personal Information is Collected and Used

During your use of the service, we will collect information that you actively provide or that is generated as a result of your use of the service in the following ways, in order to provide you with and optimize our services and to ensure your security:

1. To enhance the security of your use of our services and those of our affiliates and partners, protect the personal and property safety of you and other users or the public from harm, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and continuously improve our products and/or services (including bug collection; the system will collect information on app crashes or lags and use the collected information to fix app issues), and optimize product performance, we will collect your device manufacturer name, device model, storage space size, device operating system, operating system version, screen resolution, IP address, device identifiers (such as MAC address, IDFA, IDFV), sensor information, and network type information. We may use the above information, along with other information, in an anonymized and integrated manner to comprehensively assess security risks, detect and prevent security incidents, and take necessary recording, auditing, analysis, and handling measures.

2. After collecting your personal information, we will use it in accordance with the following rules:

(1) The collected personal information will be used in accordance with the provisions of this Privacy Policy and for the implementation of product and/or service functions.

(2) You agree and understand that after collecting your personal information, we may use technical means to de-identify and anonymize the data. The de-identified information will not be able to identify your identity. In this case, we have the right to use the de-identified information to analyze the user database and make commercial use of it without obtaining your consent again.

(3) You will continue to authorize our use of all personal information you provide while using the products and/or services, unless you delete it or refuse our collection through the relevant settings. When you cancel your account, we will stop using and delete your personal information.

(4) When we intend to use your personal information for other purposes not specified in this policy, or to use information collected for a specific purpose for other purposes, we will proactively seek your explicit consent in advance.

3. Notice Regarding Sensitive Personal Information

Before providing us with any personal information that is considered sensitive, please carefully consider whether such provision is appropriate and agree that your sensitive personal information may be processed in accordance with the purposes and methods described in this policy.

We will collect and use your sensitive information with your consent to enable functions related to our business, and you are allowed to choose not to consent to the collection and use of this sensitive information. However, refusing to use this information will affect your use of the relevant functions.

4. Exceptions to obtaining authorization and consent

In the following circumstances, we may collect and use your personal information without your authorization and consent:

(1) Necessary for the performance of statutory duties or obligations;

(2) Necessary for responding to public health emergencies or for protecting the life, health and property of natural persons in emergency situations;

(3) To carry out news reporting, public opinion supervision, and other activities for the public interest, and to process personal information within a reasonable scope;

(4) To process personal information that individuals have voluntarily disclosed or that has been legally disclosed, within a reasonable scope in accordance with laws and regulations;

(5) Necessary for you to request the signing and performance of the contract;

(6) Other circumstances stipulated by laws and regulations.

Please understand that the functions and services we provide to you are constantly being updated and developed. If a function or service that is not mentioned in the foregoing description has collected your information, we will explain the content, scope and purpose of the information collection to you separately through page prompts, interactive processes, website announcements and other means to obtain your consent.

If we cease operating our products or services, we will promptly cease collecting your personal information, notify you of the cessation of operations individually or by public announcement, and delete or anonymize any personal information we hold related to the closed business.

Please note that device information alone cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with other personal information, then during the period of combined use, this type of non-personal information will be treated as personal information. Unless we obtain your authorization or otherwise stipulated by laws and regulations, we will anonymize and de-identify this type of personal information.

II. How to use cookies and similar technologies

When you use our services, we will store small data files on your computer or mobile device. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively, "Cookies"). Cookies typically contain an identifier, a site name, and some numbers and characters. If you do not wish your personal information to be stored in cookies, you can configure your browser to disable the cookie function. Disabling the cookie function may affect your access to our platform or prevent you from fully obtaining the services we provide. We promise not to use cookies for any purpose other than those described in this policy. The use of cookies and similar technologies is primarily to achieve the following functions or services:

1. Ensure the safe and efficient operation of products and services.

We may set cookies or anonymous identifiers for authentication and security, enabling us to verify your secure login or to detect theft, fraud, or other illegal activities. These technologies also help us improve service efficiency and increase login and response speeds.

2. To help you have a more convenient access experience

This type of technology can determine whether you are already logged in, saving you the trouble of repeatedly filling in your personal information.

3. Clearing Cookies

Most browsers provide users with the option to clear browser cache data. You can clear this data in your browser settings. If you clear your cache, you may not be able to use any services or features provided by us that rely on cookies.

III. How to share, transfer, or publicly disclose your personal information

(a) Sharing

We are obligated to keep your information confidential and will not sell or rent any of your information, except in the following circumstances:

1. Sharing under legal circumstances: We may share your personal information with external parties in accordance with laws and regulations, litigation, dispute resolution needs, or as required by administrative or judicial authorities in accordance with the law.

2. Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.

3. To the extent required or permitted by law, we may provide your personal information to third parties in order to protect the interests, property, or safety of us, our users, or the general public from harm.

4. Sharing with Affiliates : To facilitate the provision of products or services to you and to recommend information that may be of interest to you, your personal information may be shared with our affiliates and/or their designated service providers. We will only share necessary personal information, and such sharing will be subject to the purposes stated in this Privacy Policy. If we share your sensitive personal information or if our affiliates change the purpose of using and processing your personal information, we will seek your authorization and consent again.

We will only share your de-identified and anonymized personal information for legitimate, justifiable, necessary, specific, and explicit purposes. We will enter into strict confidentiality agreements with the companies, organizations, and individuals with whom we share personal information, requiring them to process information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures.

(ii) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

1. Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;

2. In the event of a merger, acquisition, or bankruptcy liquidation: If the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy; otherwise, we will require the company or organization to obtain your authorization and consent again.

(iii) Public disclosure

We will only disclose your personal information under the following circumstances, and only after taking security measures that comply with laws and industry standards:

1. Obtain your explicit consent;

2. Based on laws and regulations, legal procedures, litigation, mandatory requirements of government authorities, or in cases of serious violation of company agreements and rules, or to protect the personal and property safety of users or the public from harm, we may disclose your personal information in accordance with laws and regulations or with your consent. However, we guarantee that, subject to compliance with laws and regulations, when we receive a request for the above-mentioned disclosure, we will require the provision of corresponding legal documents.

(iv) Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization or consent:

1. Those related to national security and defense security;

2. Those related to public safety, public health, or major public interests;

3. Those related to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial, and execution of judgments;

4. For the purpose of protecting your or other individuals' life, property, or other vital legal rights, but where obtaining their consent is difficult;

5. Personal information that you have voluntarily disclosed to the public;

6. Collecting personal information from legally and publicly disclosed information, such as legitimate news reports and government information disclosure channels;

7. When academic research institutions conduct statistical or academic research for the public interest and provide the results of academic research or descriptions to the public, they shall de-identify the personal information contained in the results.

8. Other circumstances stipulated by laws and regulations.

Please be aware that if we process personal information using technical measures and other necessary measures so that the data recipient cannot re-identify a specific individual and cannot restore the data, then the sharing, transfer, and public disclosure of such processed data will not require further notification to you or your consent.

IV. How to protect your personal information

1. Safety protection measures

We employ industry-standard security measures to protect your personal information, preventing unauthorized access, disclosure, use, or modification, and protecting against data damage or loss. We will take all reasonable and feasible measures to protect your personal information. For example, we use SSL to encrypt data; we also regularly conduct security and privacy training courses to enhance employees' awareness of the importance of protecting personal information.

We strictly manage personnel who may have access to your information, implementing different access controls, signing confidentiality agreements with them, and monitoring their operations. We will provide appropriate security measures based on existing technology to protect your information and offer reasonable security guarantees, striving to ensure that your information is not leaked, damaged, or lost.

The Internet is not an absolutely secure environment. Despite the aforementioned security measures, please understand that there are no "perfect security measures" on the Internet.

2. Safety Incident Handling Measures

In the event of a security incident such as a personal information breach, we will activate our emergency response plan to prevent the incident from escalating. Following a security incident, we will inform you, in accordance with legal requirements, of the basic circumstances and potential impact of the incident, the measures we have taken or will take, suggestions for your self-protection and risk mitigation, and remedial measures for you. We will inform you of the relevant details of the incident via email, letter, telephone, push notifications, etc. If it is difficult to notify each individual data subject, we will take reasonable and effective measures to issue a public announcement. Simultaneously, we will also report the handling of the personal information security incident to regulatory authorities as required.

VI. Manage, view, or delete your personal information

1. Information Management

access, modify, and delete your personal information while using our services , or contact us using the contact information provided in this policy. The scope and method of your access, modification, and deletion of personal information will depend on the specific service you use. We will make every effort to take appropriate technical measures to ensure the accuracy of the personal information we collect about you and to ensure that it is updated in a timely manner.

You can also access, correct, or delete your personal information by sending an email to sanaychouchi1993@outlook.com.

If you find any errors in how we process your information, you have the right to request correction or supplementation. In providing services, we may need you to grant certain device permissions, such as access to your photo album and camera. You can choose to disable some or all permissions at any time in your device's Settings to refuse our collection of your personal information. The display and disabling methods for permissions may vary across different devices; please refer to the device and system developer's instructions or guidelines for details.

2. Change the scope of your authorization/consent

You can change the scope of authorization you have agreed to by sending an email to sanaychouchi1993@outlook.com.

After you withdraw your authorization, we will no longer process the corresponding personal information. Please understand that because of your withdrawal of authorization, we will no longer be able to provide you with the specific functions and/or services corresponding to the withdrawn consent or authorization. However, your decision to withdraw consent will not affect the processing of personal information previously carried out based on your authorization.

3. Obtaining a copy of personal information

You can obtain a copy of your personal information by sending an email to sanaychouchi1993@outlook.com.

We will provide you with a copy of your personal information within 15 days.

4. Account cancellation

If you have registered an account with our products, you have the right to cancel your account. You can send an email to sanaychouchi1993@outlook.com. To ensure the security of your account, we will conduct a basic verification of your identity. After the verification is successful, we will process your cancellation request as soon as possible, within a maximum of 15 days.

After you voluntarily cancel your account, your account data will be deleted and cannot be recovered. The company will cease providing you with products or services and will delete your personal information or anonymize it as soon as possible. Please note that once account cancellation takes effect, it is irreversible. Please make your decision to cancel your account carefully.

5. Constraining the automated decision-making of information systems

make decisions solely based on non-human automated decision-making mechanisms, including information systems and algorithms . If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us , and we will provide appropriate remedies.

6. Complaints and reports

You can file a complaint or report. If you believe your personal information rights may have been violated, or if you discover any clues of such violations, you can contact us at sanaychouchi1993@outlook.com. We will respond to your complaint or report within 15 days after verification.

7. Notice of Cessation of Operations

If we cease operations, we will promptly cease collecting your personal information, notify you of the cessation of operations individually or by public announcement, and delete or anonymize the personal information we hold in our possession.

8. We may be unable to respond to your request in the following circumstances:

(1) Related to national security and defense security;

(2) Those related to public safety, public health, or major public interests;

(3) Those related to criminal investigation, prosecution, and trial;

(4) There is sufficient evidence to show that you acted with malicious intent or abused your rights;

(5) Responding to your request would seriously harm the legitimate rights and interests of other individuals or organizations;

(6) Involving trade secrets.

VII. Protection of Minors' Information

1. General Terms and Conditions for Minors

(1) If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using our related services.

(2) We protect the personal information of minors in accordance with the provisions of relevant national laws and regulations, and will only collect, use, share or disclose the personal information of minors when permitted by law, with the explicit consent of parents or other guardians or when necessary to protect minors; if we find that personal information of minors has been collected without the prior verifiable consent of parents or other guardians, we will try to delete the relevant information as soon as possible.

(3) If you are the guardian of a minor, please contact us promptly if you have any questions about the minor's use of our services or the user information they provide to us.

2. Special protection for minors

We attach great importance to the protection of minors' personal information. We will actively comply with national policies on preventing internet addiction and protect the legitimate rights and interests of minors by implementing anti-addiction systems.

Specifically, if you are a minor under the age of 14, you are subject to both this policy and the "Children's Privacy Protection Guidelines" . You may only use our services after obtaining your guardian's consent to the "Children's Privacy Protection Guidelines".

VIII. How this policy will be updated

1. In order to provide you with better service, our products and related services will be updated and changed from time to time. We will revise this Privacy Policy as appropriate. These revisions constitute part of this Privacy Policy and have the same effect as this Privacy Policy. Without your explicit consent, we will not reduce your rights under this Privacy Policy in effect.

2. We will release an updated version of this Privacy Policy as soon as it is updated. We recommend that you visit this page frequently so that you can stay informed about the latest version of this Privacy Policy.

IX. How to contact us

If you have any questions, comments, or suggestions regarding this policy, you can contact us at sanaychouchi1993@outlook.com. We will review your concerns as soon as possible and respond within fifteen days of verifying your user identity.

Guidelines for the Protection of Children's Privacy

To better protect the personal information security of minors (referring to natural persons under the age of 18), we have formulated this specific guideline to explain in detail to minors and their guardians our rules for collecting, using, storing, and sharing children's personal information, as well as the related rights enjoyed by guardians and children. This guideline, together with the Privacy Policy and the User Agreement, constitutes an important part of the Terms of Service. If you are 18 years of age or older, please refer to the Privacy Policy for relevant information.

I. Scope of Application

This guideline specifically applies to the processing of personal information of minors. Special Note:

Children under the age of 14 must read this guide and the Privacy Policy under the supervision of their guardians and may only use our products or services after obtaining their guardians' consent.

14 to under 18: It is recommended that they read and understand this guide under the guidance of their guardians.

II. Collection and Use of Children's Personal Information

We only collect personal information that you or your child have consented to us collecting or that you have voluntarily submitted during your use of the service (see Part 1 of the Privacy Policy for details).

To optimize the product experience, we may obtain anonymized or de-identified research data from legally authorized third-party research institutions for product improvement and related service provision. Otherwise, we will not proactively obtain your child's personal information from any third party.

We will not collect children's personal information beyond what is necessary to enable the functions of our services. If you find any personal information about a child that we have collected without your consent, please contact us and we will try to delete it as soon as possible after verification.

III. Use of Children's Personal Information

We strictly abide by laws, regulations, and user agreements, and use the collected information in accordance with this policy, the User Agreement, and the Privacy Policy to provide quality services to your child.

For details regarding how we use children's personal information, please refer to our Privacy Policy. If we need to use information beyond the original purpose of collection, we will inform the guardian in advance and obtain their separate consent again.

IV. Storage of Children's Personal Information

(a) Storage location

In accordance with laws and regulations, we will only store the personal information of children we collect within the territory of the People's Republic of China. Currently, we do not have any plans to store children's personal information across borders or provide children's personal information to overseas entities.

(ii) Storage period

The information will be stored for the shortest period necessary to achieve the service purpose, or for the period required by laws and regulations. After the storage period expires, we will delete or anonymize the information to ensure that it cannot identify any specific individual.

V. Security of Children's Personal Information

(a) Safety protection measures

The Internet is not an absolutely safe environment. Despite the aforementioned security measures, please understand that there is no such thing as a "perfect security measure" on the Internet.

(II) Measures for Handling Safety Incidents

VI. Protection of Children's Rights to Personal Information

(a) Right of Correction

If you or your child find any errors in the child's information, you can contact us through the methods at the end of this article, and we will verify and correct it promptly.

(ii) Right of deletion

You may apply to delete a child's information if the following conditions are met:

We processed information in violation of laws, regulations, or agreements;

Information processing exceeds the necessary scope or timeframe;

You have withdrawn your consent to the processing of your information;

The child may voluntarily terminate the use of the service (unless otherwise stipulated by laws and regulations).

If the service ceases operation, we will delete or anonymize the remaining children's information in accordance with the law and give advance notice.

For details regarding inquiries, copying, correction, supplementation, deletion, or withdrawal of your child's personal information, please refer to the relevant provisions of the Privacy Policy. You may also choose to contact sanaychouchi1993@outlook.com for consultation and processing.

(III) Transfer and Entrusted Processing

In principle, we will not transfer or entrust the processing of children's information to third parties. If it is truly necessary, we will conduct rigorous security assessments of third parties and ensure they fulfill the same protective obligations.

(iv) Disclosure restrictions

Children's personal information shall only be disclosed when required by laws and regulations or with the explicit consent of the guardian.

VII. Policy Changes and Effectiveness

We may revise this guideline based on legal updates or business adjustments. Guardians will be notified of any revisions via in-product announcements. Your child's continued use of the service constitutes acceptance of the updated terms.

VIII. Other Terms and Conditions

This Privacy Policy serves as the general terms of service. In the event of any inconsistency between this policy and the general terms of service, this policy shall prevail. For any content not covered in this policy, the Privacy Policy and the User Agreement shall apply.

IX. Contact Us

If you have any questions, comments, or complaints regarding child information protection, please contact us via email at sanaychouchi1993@outlook.com.

respond to your request within 15 days and strictly protect your communication privacy.

Updated: October 14 , 2025